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How to Build Psychological Safety in the Workplace
Course Description - How to Build Psychological Safety in the Workplace
Course Objectives & Student Learning Outcomes
Module 1 – Introduction to Psychological Safety
Welcome to Module 1
1.1 Definition and Significance of Psychological Safety
1.2 Impact of Psychological Safety on Performance
1.3 Healthcare Industry Psychological Safety Case Example
2.1 Impact on Team Performance
2.2 Impact on Innovation
2.3 Impact on Inclusivity
3.1 Identifying Gaslighting in the Workplace
3.2 The Problem with Cliques
3.3 Lack of Emotional Support
Module 2 - Identifying and Addressing Microaggressions
Welcome to Module 2
1.1 Recognizing Implicit bias in the workplace
1.2 Definition and types of microaggressions
1.3 Impact of microaggressions on employees and workplace culture
2.1 Strategies for addressing and preventing microaggressions
2.2 Role-playing scenarios and discussions
2.3 Creating policies to mitigate microaggressions
Lesson 3 Applying Accountability Introduction
3.1 Defining Accountability
3.2 Reinforcing Model Behavior
3.3 Result of Non-Action
Module 3 The Impact of Micromanaging
Welcome to Module 3
1.1 Definition and Signs of Micromanaging
1.2 Effects of Micromanaging on Employee Morale and Productivity
Lesson 2 Alternatives to Micromanaging Introduction
2.1 Strategies to Empower Employees
2.2 Delegating Effectively
2.3 Encouraging Autonomy and Trust
Lesson 3 Mentoring, Coaching and Counseling Introduction
3.1 When to Mentor
3.2 When to Coach
3.3 When to Counsel
Module 4 Recognizing and Combating Gaslighting
Welcome to Module 4
1.1 Definition and Examples of Gaslighting
1.2 Psychological Impact of Gaslighting
Lesson 2 Strategies to Combat Gaslighting Introduction
2.1 Building a Supportive Work Environment
2.2 Policies and Procedures to Prevent Gaslighting
2.3 Supporting Employees Who Experience Gaslighting
Lesson 3 - What is Passive Aggression?
Module 5 - A Change Management Approach to Building Inclusivity
Welcome to Module 5
1.1 Overview of Change Model Frameworks
1.2 Application of Change Models in Building Inclusivity
Lesson 2 Understanding ADKAR to Build Inclusivity Introduction
2.1 Practical Steps for Each Stage of ADKAR
2.2 Developing an Action Plan
Lesson 3 Implementing the Change Model Introduction
3.1 Process for Building Inclusivity into the Workplace Culture
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2.2 Policies and Procedures to Prevent Gaslighting
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