Course Description - How to Build Psychological Safety in the Workplace
Module 1 – Introduction to Psychological Safety
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Welcome to Module 1
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1.1 Definition and Significance of Psychological Safety
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1.2 Impact of Psychological Safety on Performance
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1.3 Healthcare Industry Psychological Safety Case Example
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2.1 Impact on Team Performance
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2.2 Impact on Innovation
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2.3 Impact on Inclusivity
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3.1 Identifying Gaslighting in the Workplace
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3.2 The Problem with Cliques
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3.3 Lack of Emotional Support
Module 2 - Identifying and Addressing Microaggressions
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Welcome to Module 2
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1.1 Recognizing Implicit bias in the workplace
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1.2 Definition and types of microaggressions
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1.3 Impact of microaggressions on employees and workplace culture
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2.1 Strategies for addressing and preventing microaggressions
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2.2 Role-playing scenarios and discussions
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2.3 Creating policies to mitigate microaggressions
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Lesson 3 Applying Accountability Introduction
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3.1 Defining Accountability
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3.2 Reinforcing Model Behavior
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3.3 Result of Non-Action
Module 3 The Impact of Micromanaging
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Welcome to Module 3
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1.1 Definition and Signs of Micromanaging
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1.2 Effects of Micromanaging on Employee Morale and Productivity
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Lesson 2 Alternatives to Micromanaging Introduction
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2.1 Strategies to Empower Employees
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2.2 Delegating Effectively
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2.3 Encouraging Autonomy and Trust
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Lesson 3 Mentoring, Coaching and Counseling Introduction
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3.1 When to Mentor
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3.2 When to Coach
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3.3 When to Counsel
Module 4 Recognizing and Combating Gaslighting
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Welcome to Module 4
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1.1 Definition and Examples of Gaslighting
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1.2 Psychological Impact of Gaslighting
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Lesson 2 Strategies to Combat Gaslighting Introduction
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2.1 Building a Supportive Work Environment
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2.2 Policies and Procedures to Prevent Gaslighting
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2.3 Supporting Employees Who Experience Gaslighting
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Lesson 3 - What is Passive Aggression?
Module 5 - A Change Management Approach to Building Inclusivity
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Welcome to Module 5
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1.1 Overview of Change Model Frameworks
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1.2 Application of Change Models in Building Inclusivity
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Lesson 2 Understanding ADKAR to Build Inclusivity Introduction
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2.1 Practical Steps for Each Stage of ADKAR
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2.2 Developing an Action Plan
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Lesson 3 Implementing the Change Model Introduction
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3.1 Process for Building Inclusivity into the Workplace Culture
